NEC Prep
Legal

Privacy Policy

Last updated: September 1, 2026

1. Introduction

NEC Prep ("we", "our", or "us") operates the website necprep.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using NEC Prep, you consent to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Profile Data: Your engineering discipline, exam date, and study preferences.
  • Payment Information: Payment details when you purchase a subscription (processed securely through our payment partners).
  • Support Requests: Messages, attachments, and contact details when you reach out to our support team.

2.2 Information Collected Automatically

  • Usage Data: Your quiz answers, test results, study patterns, accuracy metrics, and feature usage.
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Log Data: IP address, access times, pages visited, and referring URLs.
  • Cookies: We use cookies and similar technologies for authentication, preferences, and analytics.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the NEC Prep platform.
  • Personalize your learning experience, including AI-powered study recommendations and weakness analysis.
  • Track your preparation progress, accuracy, and readiness score.
  • Process payments and manage subscriptions.
  • Send you important updates, exam reminders, and preparation tips (you can opt out anytime).
  • Respond to support requests and improve our services.
  • Analyze usage trends to improve features and user experience.
  • Prevent fraud, abuse, and unauthorized access.

4. How We Share Your Information

We do not sell your personal information. We may share your information in limited circumstances:

  • Service Providers: Third-party services that help us operate our platform (hosting, payment processing, analytics, email delivery).
  • Legal Requirements: When required by law, legal process, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly agree to share your information.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 90 days, except where we are required to retain it for legal or operational purposes.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information through your account settings.
  • Delete your account and associated data.
  • Opt out of marketing communications at any time.
  • Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at support@necprep.com.

8. Third-Party Services

Our platform may integrate with third-party services such as payment processors, analytics tools, and AI providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

NEC Prep is intended for engineering graduates and students preparing for the NEC License Exam. We do not knowingly collect information from children under the age of 16. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of NEC Prep after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: